CALL CENTER WORK = Career

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Call Center Directory
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Do we call our job a career? Do people call our job a career?

Oftentimes this kind of job wherw we are in now are being seen as a temporary place. For a nursing graduate while undergoing his review, he'll work on a call center. For an aspiring OFW while waiting for his employer's call will work on a call center. For newly graduate young kid, while trying his best to land on his dream job, will apply and work on a call center.

Nothing is wrong there for me. On our company alone, i have a nurse, dentist, banker, engineer or name it we have it there. Most of them if not all, stays on our company while waiting for the golden opportunity they are wiaitng for. Not a bad move. Earning above minimum wage whiel, reviewing for the board, while waiting for a call from abroad not a bad idea after all.

But on the bad side of the matter. What we're having are people who dont think that they are on a career already. That will result in half hearted performance from them. They often say that there is nothing to lose on their end. They have a more lucrative fall back once they have decided to go out of call center, that is what they are thinkning maybe.

I am just quite worried that if this thinking would not change worst become very common, the call center industry here on our country will suffer. Who's company will beceme interested in setting up a call center on a location where in the worker does not care much to their job. As we all know call centers serves as the company's face value to their customers. Bad customer service due to not so dedicated customer case associates = bad business.

I think its about time that this country promote call center jobs as a career or profession. We already established our stake as one of the best outsourcing destination in the world. We have to keep it up. WE cant afford to be complacent and stop striving to be better on what we are now. For before we know it, this industry is not on our end anymore.

Think about it..